Terms of service

Availability

Elmas’ jewelry is available for purchase through our website, which can be browsed on all browsers and in every country.

Trademarks

The trademarks, names, logos, and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner.

External Links

Our website may provide External for your convenience. Please be aware that these external links are beyond our control and no representation is made as to their content. You are free to use or rely on any external links and the content thereon provided at your own risk.

Pricing

The pricing of the jewels on our website is calculated using the standard methods of estimating current precious metal and gem prices to give you the best possible value. Please note that these prices would change from time to time, owing to the fluctuations in the prices of precious metals and gems prices. Prices on elmas.com are subject to change without notice.

Cancellation Policy

Please note you can cancel any product if you wish to during the process of purchase or as long as the product is dispatched from our warehouse. You can do so by logging into your account or by communicating with our Customer Care representatives through E-mail or contact number mentioned on the website.

Refund Policy

In case of cancellation or return of the purchased product, your refund amount would be processed back to the original mode of payment used for purchase. For Cash on Delivery orders, the refund will be made once you provide us with your bank details. Your refund amount would be processed within 10-12 working days.

Need help?

Contact us at social.theelmas@gmail.com for questions related to refunds and returns.